Bilingual Customer Service Representative - Beautiful Downtown Office - On TTC Line- Great Benefits!, BILINGUAL SOURCE / SOURCE BILINGUE

Bilingual Customer Service Representative - Beautiful Downtown Office - On TTC Line- Great Benefits!,
BILINGUAL SOURCE / SOURCE BILINGUE
Posted May 4, 2009

Toronto, ON, CANADA 1 Position(s)
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Customer Service
Recruitment/Staffing
http://www.bilingualsource.com


Bilingual Source/ Source Bilingue is a search firm that focuses exclusively in the search of French/ English Bilingual talent for the Greater Toronto Area. We recruit top quality Candidates for our prestigious Fortune 500 clients. We have pioneered and led the way in bilingual recruitment strategies for twenty years. We are committed to helping companies position their most valuable assets and put their best resources to work: Human Capital. No one has more Bilingual positions than we do!

View over 400 French/ English jobs at: www.bilingualsource.com


Bilingual Customer Service Professional


Customer focus, vision and delivery are what allow great organizations to be on the cutting edge of service. We're looking to add two Bilingual Customer Service Representatives to our team! It's not easy to be the best Customer Service Representative, but our company has been doing this for many years. Take this opportunity to be trained by the best, and to have a fulfilling career path.

Key Role Responsibilities / Activities / Deliverables:

- Resolve customer complaints and inquiries in accordance with our core values via phone, letter, fax and email

- Respond to written and telephone requests within service standards

- Investigate, research and resolve, make recommendations for resolution for problems and issues that may arise



Required Experience / Competencies / Education:

- Excellent customer service skills-maintains self composure when confronted on issues by demanding or irate customers

- Good oral and written skills in English French definite requirement (A written test will bead ministered)

- Strong analytical and problem solving skills & MS Office skills


Highly Desired Experience / Competencies / Education:

- Solid understanding of insurance

- Demonstrates good judgment when making decisions

- Able to handle high volumes of work and variety of tasks at one time



A few reasons why it's great to work for us:

- Benefits day 1

- Outstanding package

- Outstanding environment

- 3 weeks vacation + 7 days extra

- Bonus, Stock plan & more!!!

Next Steps

If this is you... Send your resume directly to tony_troiano@bilingualsource.com and we'll be in touch within 1 business day. Or visit our website at www.bilingualsource.com .

View our Company Profile on video: http://working.canada.com/profiles/bilingualsource/profile.html
Apply Via Email
tony_troiano@bilingualsource.com

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