Business Systems Consultant

Business Systems Consultant- FICD - WBT,
CIBC
Posted May 5, 2009

Toronto, Ontario, CANADA
Job Category:
Industry:
Banking, Computers, Computers-Software
Banking/Finance


Business Unit Description:
Technology Solutions is responsible for the delivery of technology in support of CIBC lines of business and customers. Through a combination of in-house systems development and working with leading technology partners, the division delivers world-class solutions in order to realize business opportunities.

The mandate of the FICD team is to support/develop Fixed Income and Foreign Exchange trading systems and tools globally, providing service to end users such as trading, sales, mid-office, research, and risk management.

The primary business supported by this role is the Fixed Income Analytics and E-Commerce Solutions team. A large initiative, called the Zephyr Project, is underway to provide a client-facing analytics system, initially focusing on fixed income products. The analytics will eventually become part of the firm's e-commerce trading system and will offer the clients product differentiation for CIBC's e-commerce platform versus those offered by other banks, and additional incentives for clients to trade on CIBC's e-commerce system in order to be permitted to use the Zephyr analytics.

The Zephyr team will include research analysts, software engineers, data administration staff, a business analyst and representation from IT management.

Key Accountabilities / Activities:
Purpose Of Job:


Provide analysis and consulting to IT and Business Management on applying technology to business opportunities, planning and implementation of cross-functional applications.

Requirements:
MAJOR ACTIVITIES:

. Develop and maintain a complete understanding of Zephyr data and analytics, as well as an understanding of the external client's use of Zephyr.
. Collaborate with analysts and engineers on functional design.
. Document detailed functional requirements for application to test plans.
. Document test plans/scripts, training materials, and procedures.
. Perform detailed and comprehensive testing on new applications and/or application enhancements prior to implementation.
. Collaborate with research analysts to devise and document use case scenarios.
. Organize testing. This will require conducting some testing directly, and allocating other test responsibilities to other team members.
. Meet with trading room and IT staff to source data for Zephyr. Document data sources and processes.
. Work with developers to produce documentation for change management.
. Assist in requirement gathering, functional design and testing in connection with the database consolidation project.
. Analysis and documentation of requirements and design for new data sales projects and for revisions to existing data sales processes that come up for redevelopment.


KNOWLEDGE/SKILL REQUIREMENTS:

Extensive Work Experience:
. Experience working in a trading floor environment, specifically for Fixed Income dept.
. Understanding of trading system and data, as well as familiarity with pricing and risk valuation of fixed income products.
. Completion of the Canadian Securities Course is an asset.
. Written Communications--Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation.
. Use Case Analysis, Definition and Development--Knowledge of and ability to utilize use cases to analyze, define and document business requirements and application scenarios.
. Requirements Analysis--Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as information requirements.
. Relationship Management--Ability to establish and build healthy working relations and partnerships with clients, vendors and peers.
. Problem Solving--Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.
. Oral Communications--Ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure.
. Interpersonal Relationships--Knowledge of approaches, tools and techniques for working with individuals and groups in a constructive and collaborative manner.
. Decision Making and Critical Thinking--Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.
. Consulting--Knowledge of approaches, tools, techniques and roles and responsibilities in providing technical or business guidance to clients within and outside own area.
.

CONTACTS:

. Regular contact with project work team and clients.
. Regular contact with representatives of other functional areas, divisions of other SBU's and external consultants.

JOB COMPLEXITIES/CHALLENGES:

. Anticipating new/emerging application requirements by analyzing manual procedures/systems to identify features and considerations.
. Analyzing and interpreting changes and trends in CIBC technology to determine their impact and assessing opportunities to support new business requirements.
. Procedural errors may cause production outages resulting in delays in client service and client satisfaction.
. Performing business and management practice analysis to identify opportunities for improvement.

PHYSICAL DEMANDS/WORKING CONDITIONS:

. Work or attend numerous meetings in a variety of office locations.
. Must be able to meet the schedules of several concurrent project and priorities.
. May be required to work outside of normal working days/hours.

ATTRIBUTES:

. Accountability
. Teamwork & Partnering
. Building Trust
. Initiative
. Analytic/ Systematic Thinking
. Impact & Influence
. Communication
. Developing Others

Special conditions:


Location of Position(s):
Toronto


CIBC is committed to providing employees with competitive compensation that reflects individual contribution, business performance and the markets in which we compete for talent. We pay-for-performance; employee total compensation is linked to CIBC's goals and performance.

Total compensation is made up of several components that may include base salary, cash incentive awards, commission earnings, and deferred equity awards as well as pension and benefits. Join CIBC and share the success of the business.

CIBC is an equal opportunity employer. It is the Company's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. CIBC does not discriminate against applicants based on race, color, religion, sex, national origin, or disability or any other status or condition protected by applicable federal, state or local law.

Technology & Operations